Due to the nature of these items we cannot accept returns on items that have been used.  Please make your purchase very carefully as it breaks our hearts to see customers unhappy with their items.  We do accept returns for items that arrive damaged or are incorrect. 

If an item is received damaged please let us know and send us a picture or two detailing the damage.  We will send out a replacement or issue a refund immediately.  If we have sent you the wrong item, let us know as soon as you receive it so we can issue an RMA number.  Customer is responsible for all return shipping as we do not supply return labels.  Once we receive the item back in our warehouse we will issue a replacement.